Effective: August 1, 2019
Information collected and use
We automatically collect information when you download and interact with our Services including your device’s IP address, and statistics about how you use our Services. We collect information that you submit when using our Services including, but not limited to, information about yourself such as your name and email; information about the decedent such as their name, date of birth, date of death, and postal address; or payment card information (which is collected by a third party service provider) if you make a purchase (name, billing and shipping address, card information, email and telephone number). We may collect information such as time of day or dates to help the user keep track of important phases such as statute of limitations, or geographic location so that the user can identify geographic specific content.
We use the collected information to personalize and enhance the customer experience, offer automated and individualized content. We also use the information for our legitimate business needs such as to improve our Services, grow our business and to offer our own, our affiliates’ or third-party products or services that we think you may find of interest. We use your contact information to respond to your inquiries or to provide information on products or services to you.
We may allow selected third parties to place cookies through our Services to provide us with better insights into the use of Services or user demographics. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Services to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
Our Services are configured to respond to browsers’ “Do Not Track” signals. However, any information you submit will still be collected.
Our Services are not designed nor intended to be attractive to use by children under the age of 18. We do not knowingly collect information from children under the age of 18. If you are under 18 please do not submit any information to us.
Accessing your information and your choices
You can update, amend or delete your information at any time by visiting the checklist. You can choose not to receive emails from us by “unsubscribing” using the instructions in any email you receive from us. This will not stop us from sending emails about your account or your transactions with us.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. Please note that blocking cookies may affect your browsing experience and may limit your ability to use certain features of our Services, including many of the personalized features we provide for our users.
You may request your account be deleted by emailing firstname.lastname@example.org.
Sharing your information
Users may choose to share information they have uploaded with third parties including professional representatives of the estate, the user or the decedent, insurance or financial representatives, co-executors, beneficiaries and government or probate officials. Users who elect to share such information may do so through in-app sharing features or by generating a downloadable report. Users may also elect to communicate and share information with Tusk’ on-demand advisors. These advisors are not licensed by Tusk and may not be authorized to provide services requiring professional licensure such as legal or accounting services. Your use of Tusk’ on-demand advisor services and your reliance on any information provided by advisors is solely at the election of the user and outside the Services being provided by Tusk.
We may share your information with our affiliated companies, but they are not permitted to use it for marketing purposes. We do not share your information with third parties for their marketing purposes.
We may share your non-private, aggregated, or otherwise non-Personal Information, such as usage statistics of our Services, to our affiliates and third parties.
We are committed to keeping your information secure and testing vulnerabilities and continue to improve features to keep your information safe in addition to things like two-factor authentication. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you or other users.
We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. While we may use standard SSL technology to protect information being transferred to our Services, no method of electronic transmission or storage is 100% secure. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
Data Processing and Cross-Border Data Transfers
We may permit others to link to our Services or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices. Please read their privacy policies before submitting information.